Wireless Expense Management (WEM) is the practice and platform for tracking, optimizing, and governing mobile services across your organization. If you’re asking what is Wireless Expense Management (WEM), it’s how finance and IT get one view of lines, plans, devices, and invoices—so you only pay for what you need and stay compliant.
We often see teams adopt WEM when growth or decentralization creates unused lines, over-provisioned plans, and billing errors. The goal is simple: eliminate waste, enforce policy, and keep workers connected without surprise costs.
Key capabilities include:
- Inventory accuracy: Real-time roster of lines, SIMs, devices, owners, and locations.
- Invoice auditing: Rate/tax validation, dispute automation, and credit recovery.
- Plan optimization: Right-size pools, detect zero-use lines, and tune roaming.
- Lifecycle control: Procurement, kitting, repairs, and secure deprovisioning.
- Governance & analytics: Policies for eligibility/usage, chargeback, and dashboards.
Our take? WEM turns wireless from a blind spend into a managed portfolio—freeing budget for initiatives that actually move the needle.
Ready to clean up mobile costs without slowing your users down? Explore our Wireless Expense Management (WEM) Guide to see rollout steps, audit checklists, and optimization plays that deliver savings fast.
