What is Hosted PBX?
Hosted PBX is a cloud-based telephone system managed by your VoIP service provider, eliminating the need for on-premise hardware. Unlike traditional PBX systems, where your business must purchase, maintain, and upgrade hardware, a hosted PBX is fully maintained by the provider. Since the system operates in the cloud, it's also known as a cloud PBX. All phone lines, call routing, voicemail, and additional features are handled over the internet, reducing the need for physical infrastructure and cutting down on hardware and IT labor costs. A cloud PBX also enables employees to use their business phone system and number remotely, as it is not tied to a specific physical location.
Key Benefits of Hosted PBX?
- Cost Savings: Reduce expenses on hardware and maintenance.
- Flexibility: Support remote work with access to your business phone system from anywhere.
- Scalability: Easily scale your phone system as your business grows.
- Simplified Management: Let your provider handle system maintenance and updates.
- Advanced Features: Access modern communication features without the need for complex on-site systems.