Replacing Your Phone System? Check Teams Before You Assume It

Why most phone moves start with a warranty or contract date, what Teams voice needs beyond Teams, and a worksheet to compare it with a UCaaS provider.

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Replacing Your Phone System? Check Teams Before You Assume It cover

What You’ll Learn

Most companies replace their phone system because a PBX warranty or a phone contract is ending, and that date decides how much time there is to compare options. When someone asks “why don’t we just use Teams?”, the answer depends on more than Teams: calling needs a Teams Phone license and a route to the phone network, and each route has its own costs, country coverage and support terms. This briefing pulls the findings that matter from a survey of 501 U.S. IT decision-makers and AVANT buyer data, then adds a side-by-side comparison of Teams voice and dedicated UCaaS providers, a six-step proof of concept, a timeline that works back from your end date, and a one-page decision worksheet. Research by AVANT Research & Analytics. Buyer analysis, comparison guide and worksheet by ITBroker.com.

Why a PBX warranty or contract end date starts most phone system moves
The three blockers that hold buyers on legacy phones, and how to plan for each
Why fewer than 1 in 10 Teams users has an outside phone number
What Teams calling needs beyond Teams: a license and a route to the phone network
Eight requirements to compare Teams voice with a dedicated UCaaS provider
A six-step proof of concept, a work-back timeline and a one-page decision worksheet